Start Your Letter - TheNiceGuy

What best describes your situation?

This determines the escalation framework and legal tone.

💳

Billing / Unauthorized Charges

Wrong amount, duplicate charge, unauthorized transaction

📋

Contract Dispute

Service agreement, subscription terms, warranty issue

📦

Service Not Delivered

Paid but didn't receive, incomplete service, defective product

💰

Refund Refusal

Return denied, refund delayed, credit not issued

📊

Credit Reporting Issue

Inaccurate report, identity error, credit score impact

📝

Other

Different situation requiring structured documentation

Company & Timeline

Structured timeline builds formal leverage.

Company Name *

Date of Incident *

Amount Involved *

Previous Contact Attempts

Contact history determines escalation tier.

Have you already contacted them? *

✓

Yes

✗

No

Describe What Happened

Be specific. Our system filters emotional language and converts to formal structure.

Tell us what happened *

Emotional Filter Active: Phrases like "unacceptable," "furious," or "scammed" will be converted to formal language: "transaction processed without authorization and remains unresolved despite prior communication."

Supporting Documentation

Documentation strengthens leverage. Select what you have:

🧾

Receipt

📄

Contract

📱

Screenshot

✉️

Email Correspondence

No upload required now. We'll request files after letter approval.

Desired Outcome

Clear outcome statement closes the demand section.

What outcome are you seeking? *

💰

Full Refund

Complete reimbursement of charged amount

✏️

Account Correction

Fix billing error, update records, or credit adjustment

🗑️

Charge Removal

Delete unauthorized or incorrect transaction

✅

Service Completion

Fulfill original service agreement or deliver product

📝

Written Clarification

Formal explanation or policy documentation

Wait! Before You Go...

Structure Your Position